Frankly, I am impressed. Jeff was the only locksmith (out of five) willing to help open a home front door (deadbolt and door handle lock) after hours and while he had a catheter in his arm. Very pleasant and just a nice person. He went right to work on the locks and in very little time the door was open. His price was very reasonable especially since the work was during the evening (dark). I highly recommend this company. Try them first.